Participant
Friendly

User
Research

Record
Anything, anywhere

Moderated and unmoderated sessions on websites, prototypes, iOS and Android apps.

Synthesize
without sweating

Visual note board and automated reporting on your task metrics.

Keep
everyone in the loop

Unlimited user accounts. Share projects, recordings, notes, clips and reports without limits.

Searchness is a user research app that brings your recording, note-taking, and insights generation under one roof and makes you more productive. We make it easy for you and your participant to connect. Participants can join a moderated session in just three clicks.

Advantages over:

Zoom
  • Nothing to install (on desktop)
  • Non-visible observers
  • Timestamped notes with video clips
  • Interview guide & tasks
  • Unmoderated testing
  • Unlimited cloud recording storage
  • Note tagging & affinity maps
  • Reporting & metrics
  • Global search
Google Meet
  • Non-visible observers
  • Timestamped notes with video clips
  • Interview guide & tasks
  • Unmoderated testing
  • Unlimited cloud recording storage
  • Note tagging & affinity maps
  • Reporting & metrics
  • Global search
Lookback
  • Nothing to install (on desktop)
  • Works on all modern browsers
  • Simpler participant setup
  • Chatbox for participant and moderator
  • Interview guide & tasks
  • Anonymous observers
  • Note tagging & affinity maps
  • Reporting & metrics
  • Global search

Discover a simpler way to record your research

Conduct studies on all platforms

Record usability tests and user interviews, moderated and unmoderated. Capture the audio, the facial reactions and the screen of your participants. Works on any recent desktop browser, no software or extension to install. You can also work on mobile websites and mobile apps using Searchness iOS and Android apps. If your prototypes have a shareable URL, you will be able to test them too.

Already got recordings? Searchness bulk import has you covered.

Have your interview guide, your tasks and your follow-up questions always on-screen. No more switching between Zoom and Google Docs during moderated sessions. All your notes are automatically synced with your questions and tasks so you can retrieve and synthesize them faster.

You can have multiple observers in addition to the moderator. Observers are not visible to the participant but can watch the session in real-time and take notes. Observers can join without creating an account.

Take notes without context-switching

Just hit the ENTER key to mark an interesting moment and avoid losing focus on the participant during the session. Every note you take is timestamped and synced with the video recording so you can get back to the exact moment easily, and edit your note if needed.

Synthesize and visualize your findings faster

Use tasks and follow-up questions

Tasks

Create tasks that will guide your participants during tests and interviews. You will automatically get a report with the corresponding metrics (completion rates, duration, etc.)

Follow-up questions

Ask follow-up questions to the participant after each task, with 3 types of questions available: paragraph, single answer, and multiple answer.

Visual note board for qualitative insights

Create notes in real-time during the session and add new notes when reviewing your video recordings. Code and organize your notes with tags, categories and themes. It's more flexible than using post-its!

Searchness's note board is an affinity map automatically built from your notes, using the tags, categories and themes you attach to them. It's flexible, durable and shareable online. You can share a link to the entire note board or to a specific theme, categories or note.

Automated report on your metrics

For quantitative insights

Drill-down on your task-level metrics to understand the usability of your user journey. Searchness's reporting helps you discover the most interesting things in your tests without wasting time, and explore the most interesting sessions for each metric.

Pricing designed to spread your research

Free

For getting started

Unlimited user accounts
30-minute maximum per session
Recording on all browsers & devices
Visual note board
Quantitative reporting
Global search

$0/month

Solo

For UX teams of one

1 user account
Up to 4h per session
Recording on all browsers & devices
Visual note board
Quantitative reporting
Global search

$50/month

Team

Made for small teams

Unlimited user accounts
Up to 4h per session
Recording on all browsers & devices
Visual note board
Quantitative reporting
Global search

$200/month

Need enterprise features?

If you need advanced capabilities like Single Sign-On (SSO), advanced permissions or audit logs, contact us at team@searchness.com.