User research workspace.
All-in-one.

Record
Anything, anywhere

Moderated and unmoderated sessions on websites, prototypes, iOS and Android apps.

Synthesize
without sweating

Note-taking shortcuts, visual note board, automated reporting on your task metrics.

Keep
everyone in the loop

Unlimited user accounts. Share projects, recordings, notes, clips and reports without limits.

Searchness is a user research app that lets you record remote user research sessions on any device and gives you a lot of reporting tools to get insights faster. With its breadth of features, it's one of the most powerful solutions available today. And with unlimited user accounts, it's also one of the most cost-effective. It doesn't penalize you for doing more research.

A powerful way to record your research

Conduct studies on all platforms

Record usability tests and user interviews, moderated and unmoderated. Capture the audio, the facial reactions and the screen of your participants. Everything is done in the browser, works on Chrome and Firefox with no desktop software or extension required. You can also work on mobile websites and mobile apps using Searchness iOS and Android apps. If your prototypes have a shareable URL, you will be able to test them too.

Already got recordings? Searchness bulk import has you covered.

When doing moderated sessions, moderators can create interview guides, and also use tasks and questions. During the sessions, moderators and observers can discuss privately using the live chat.

You can have multiple observers in addition to the moderator. Observers are not visible to the participant but can watch the session in real-time and take notes.

Take notes using tagging shortcuts

Just hit the ENTER key to mark an interesting moment and avoid losing focus on the participant during the session. For example, simply type "/b" to tag your note with "bug" or type "/c" for "copywriting issue". Every note you take is timestamped and synced with the video recording and transcript so you can get back to the exact moment easily, and edit your note if needed.

Synthesize and visualize your findings way faster

Use tasks and several types of questions

Tasks

Create tasks that will guide your participants during tests and interviews. You will automatically get a report with the corresponding metrics (completion rates, duration, etc.)

Follow-up questions

Add follow-up questions after the participant completes a task, with 3 types of questions available: paragraph, single answer, and multiple answer.

Retrieve every nugget of knowledge with universal search

All your sessions are automatically transcribed using Google's Speech-to-Text technology. We index (almost) everything, your projects, your tasks, your sessions' transcripts, your notes, themes, categories, tags and let you retrieve them later with a straightforward Omni search box.

Visual note board for qualitative insights

Create notes in real-time during the session and add new notes when reviewing your video recordings. Code and organize your notes with themes, categories, and tags. It's more flexible than using post-its!

Searchness's note board is an affinity map automatically built from your notes, using the themes, categories and tags you attach to them. It's flexible, durable and shareable online. You can share a link to the entire note board or to a specific theme, categories or note, with the timestamped video clip.

Automated report on your metrics

For quantitative insights

Drill-down on your task-level metrics to understand the usability of your user journey. Searchness's reporting helps you discover the most interesting things in your tests without wasting time, and explore the most interesting sessions for each metric. We also automatically display the confidence intervals so you can interpret your data correctly and take decisions with more certitude.

Pricing designed to spread your research

Solo

For UX teams of one

1 user account
Recording on all devices
Note-taking shortcuts
Visual note board
Quantitative reporting
Universal search

Team

Made for small teams

Unlimited user accounts
Recording on all devices
Note-taking shortcuts
Visual note board
Quantitative reporting
Universal search

$200/month

Business

For larger organizations

All Team features
Unlimited user accounts
+
Single Sign-On (SSO)
Role-based access control
Audit log

$500/month