Before creating Searchness, I used to be a software developer, analytics consultant, and A/B testing guy. I worked at Yahoo! and did consulting for several french enterprise companies like Carrefour and Orange. I'm also an absolute user research wonk who lives currently in beautiful France.
Apart from recruiting participants, the most difficult aspect of doing user research is getting from data to insights. It's the grunt work of taking notes, watching recordings, taking more notes, juggling between post-it notes, Trello, spreadsheets, Airtable, etc., analyzing and synthesizing everything. It's overwhelming and most tools today don't help you do that faster.